生產與作業管理

●Incorporation of sustainability throughout the book, especially in Chapter 5
●Considerable material on innovation and design thinking, especially in Chapter 3
●Thoroughly updated chapter opening examples and cases
●A renewed emphasis on supply chain strategy in every chapter
●New and contemporary examples integrated into each chapter
●Improved and enhanced figures and images
●Updated end-of-chapter questions, exercises, and mini cases aligned with the material in each chapter

●Offers expansive, accessible content suitable for students from a diverse array of backgrounds
●Presents a focus on service industries and the project economy
●Extensive supplementary material, including an Instructor’s Manual, Test Bank Questions, and PowerPoint slides
●Updated, contemporary case studies and examples

Jack R. Meredith
Professor of Management and Broyhill Chair, Emeritus
Wake Forest University

Scott M. Shafer
Associate Dean of MS in Business Analytics Programs and Professor of Management
Wake Forest University

Part 1 Strategy and Execution
1 Operations and Supply Chain Strategy for Competitiveness
2 Executing Strategy: Project Management
Part 2 Output and Process Planning
3 Designing the Output and its Delivery Process
4 Capacity and Scheduling
5 Strategic Management of Supply Chains
6 Supply Chain Planning and Analytics
Part 3 Managing and Improving the Process
7 Monitoring and Controlling the Processes
8 Process Improvement: Six Sigma
9 Process Improvement: Lean